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Delivery & ReturnsDeliveryTiaras, Bridesmaids accessories and Combs/pins:- Orders under £36.00 - £3.50 using next day secure signed for Orders over £36.00 - £5.95 using next day secure signed for
Fascinators:- Small Fascinators - £5.95 per item Large Fascinators - £9.95 per item Please contact me for worldwide delivery charges ReturnsIf you are not completely satisfied with your purchase or they do not suit, then you may have a full refund. I ask that all items be returned in their original unworn condition and packaging within 7 days of receipt. Please telephone or email me immediately if you wish to return an item, to obtain a returns code before returning the item. All I ask is that you will need to pay the return postage costs. On receipt of your return, once I have cofirmed the condition I will refund you via your original payment method. ExchangesPlease return your item to me within 30 days of receipt stating what you would like to exchange it for or if you prefer a credit note (you can always give me a call first). Postage for returning items to me is at your own expense, but I do recommend that you send it recorded or special delivery. I will let you know when I have received your item and you will receive email confirmation of your exchange or credit. you will be charged postage for the replacement item at the appropriate cost (please see delivery charges above). The refund and exchange policy applies to tailored or bespoke items, please note however that any fees for bespoke or tailored service are non refunable or creditable. Faulty GoodsPlease contact me by phone or email ecplaining the fault, if the item is faulty I will refund the cost of the item, including the original delivery costs to you, plus any delivery costc incurred by you returning the item to us. Can you repair an item I bought a while ago? In most cases repairs to items will be made free of charge for up to six months from the date of purchase, after which time a charge may apply. Your legal rights are not affected |
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